Huawei brand
lovers has warmly responded to the recently launched Huawei Postal Service by
the company. And in the light of the overwhelming accolade company has decided
to widen the scope of the service and upgrading the postal service by allowing
all the warranty handsets for the claiming the service. However it will not
cover the accidental damages or the non-warranty Huawei phones.
It is truly an innovative idea
for a technology giant like Huawei, having promising international standing in
the technology market, to initiate such a kind of postal service. Huawei Postal
service has turned the repair of the Huawei brand smart phones more convenient
and time saving. All that the users have to do is just a phone call to the
Huawei-Care Team on 0800-00016 and the company will collect the device through
courier service literally from the complainant’s home or office.
Moreover, after the resolving of
the issue (service / repair) Huawei will hand over the smart phone again at the
door steps of the Huawei smart phone user. And as previously announced Huawei
Postal Service does not charge any fee for collecting, delivering back and the
service or repair of the smart phone through Postal service.
Another promising aspect of
Huawei Postal Service is that the company provides complete services including
repair, replacement of genuine parts (in case required) and maintenance.
Moreover, the services Huawei have a team of a highly qualified and experienced
team of engineers for the said purpose as well.
Huawei Pakistan ’s Deputy General Manager –
Mr. Fraz Malik Khan stated that: “Huawei has received an overwhelming response
for the newly introduced Huawei Postal service. And to facilitate the loyal
customers in Pakistan Huawei has decided to upgrade the service for all the
warranty handsets. Also Huawei will continue to bring an innovative approach in
its products and services because customer facilitation and customer
satisfaction are of utmost importance.”
Huawei has been setting distinct
norms in the technology spheres where customers are considered as factor to
gauge the policies and future plans keeping the whole approach
customer-centric. The brand following Huawei has achieved so is remarkably
higher in term of growth ratio. Also designing after-sale services concept and
valuing the customer demand enables the company to stand among the top 3 of the
technology manufacturers in the world.
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